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Build Your Future with Abbott

Abbott staff at picnic
Abbott staff at an activity

 

Abbott has been more than just a home décor and giftware company for over 76 years. We have been a trusted partner to our independent retailers across North America, and just as importantly, a place where employees build lasting, meaningful careers. Many of our team members have been with us for 5, 10, 15, even 20+ years, a true testament to our supportive culture and commitment to growth.

Why Join Us?


At Abbott, you will find more than a job. You will discover a workplace that values creativity, reliability, and teamwork. Here’s what makes us special:

  • A Values Driven Culture: We live by our Core Values of Excellence, Balance, Growth, Integrity, and Respect, guiding everything we do.
  • Sustainability and Responsibility: We care about our impact, from eco-conscious product packaging, sourcing, to reducing waste and supporting our community.
  • Long-Term Growth: Many employees have built lifelong careers here, supported by professional development and mentorship.
  • Benefits that Support You: Extended health, dental, and vision coverage, employee discounts, Wellness days, educational reimbursement, and flexible hours within business hours based on your role.
  • A Fun, Engaging Workplace: Bagel breakfasts, BBQs, social committee events, and team celebrations keep work enjoyable and connected.


Be Part of Something Special

If you are ready to grow your career with a company where people stay, thrive, and celebrate success together, Abbott is the place for you.

Ready to join us? Explore Careers below. 

About the Role

The IT & Business Systems Manager is responsible for overseeing Abbott’s critical business platforms, with a strong emphasis on Epicor Kinetic ERP development and digital systems integration. This role will focus on technical development and process automation within Epicor, as well as managing Emun1 and other business tools. The role will also supervise internal support resources and manage third-party vendors responsible for infrastructure and endpoint services. This position works in close collaboration with the Director, IT & Business Systems to ensure system enhancements align with corporate strategy and project goals.

Reports To: Director, IT & Business Systems

Schedule: Monday through Friday 8:00 am-5:00 pm

Key Responsibilities

  1. ERP Development & Application Optimization: Lead Epicor Kinetic ERP technical development and automation to enhance efficiency and scalability.
  2. Business Systems Oversight: Manage the Emun1 and other core platforms, ensuring reliability and integration across business processes.
  3. Digital Strategy & Process Enablement: Drive technology-enabled improvements and support digital transformation initiatives.
  4. IT Infrastructure & Systems Management: Direct responsibility for company hardware, networking, system performance, backups, and security.
  5. Vendor & Partner Management: Manage outsourced vendors, ensuring service quality, compliance, and escalation support.
  6. Support & Supervision: Supervise and mentor a direct report, act as an escalation point, and promote knowledge-sharing and process documentation.
  7. Reporting & Integration Support: Develop SQL reporting and ensure data accuracy across platforms and integrations.

What You Bring

  • Degree or diploma in information systems, computer science, business technology, or related field.
  • Preferred: Epicor ERP Certifications (Tools, Admin), SQL certification, Project Management certification (PMP/CAPM), ITIL Foundation.
  • 5+ years of experience in IT or Business Systems roles.
  • 2+ years in Epicor Kinetic ERP technical development and customization.
  • Experience supporting ERP-driven operations in distribution, wholesale, or retail industries.
  • Demonstrated experience managing vendors and cross-functional technology projects.

Technical Proficiency

  • Expert-level skills in Epicor BAQs, BPMs, customizations (C#), and dashboard development.
  • Proficient in SQL (MS SQL Server preferred).
  • Familiarity with Emun1 or equivalent CRM/order entry systems.
  • Understanding of API integrations, SaaS platforms, and system interoperability.

Leadership & Soft Skills

  • Effective communicator with the ability to bridge technical detail and business objectives.
  • Strong business sense
  • Skilled at mentoring, team supervision, and stakeholder collaboration.
  • Analytical mindset with a continuous improvement orientation.

Why Join Us?

At Abbott, you will be joining a dynamic, collaborative, and supportive team that values efficiency, innovation, and excellence. We offer a competitive salary, benefits, an employee product discount, and a fun, supportive work environment.

How to Apply?

This position is based at our Toronto Head Office. If you are a proven hands-on IT leader who thrives and enjoys supporting all levels of a B2B business, please submit your resume to careers@abbottcollection.com

Abbott is committed to providing a barrier-free recruitment process. If you require accommodation during the application or interview process, please let us know.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted. Abbott is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.

 

Sales Representative to service Saskatchewan.

As a leading wholesale supplier of giftware and home décor products, we offer an extensive customer base, all sales material and ongoing product training and support. If you are a results-oriented Sales professional with a proven record and you live in Saskatchewan, this could be the perfect fit for you.

The successful candidate possesses a passion for quality products and has a strong sense of style. Excellent organizational skills coupled with an energetic self-motivated attitude are a must. Strong communication skills and basic knowledge of Microsoft word and excel are crucial.

Interested candidates must be willing to travel, hold a valid driver’s license as well as a reliable vehicle.
All interested applicants can forward their resume to hrsales@abbottcollection.com.

** Only individuals considered for the position will be contacted**

As a leading wholesale supplier of giftware and home décor products, we offer an extensive customer base, all sales material, and ongoing product training and support.

If you are a results-oriented Sales professional with a proven record, this could be the perfect fit for you.

Successful candidates possess a passion for quality products, and have a strong sense of style. Excellent organizational skills coupled with an energetic self-motivated attitude are a must. Strong communication skills and basic knowledge of Microsoft word and excel are crucial.

All interested applicants can forward their resume to
hrsales@abbottcollection.com

** Only individuals considered for the position will be contacted**